We’re here to help
Namaste! Questions about sizing, an order or a return? Our team in Jaipur is happy to help. WhatsApp is the quickest way to reach us.
Mon–Sat · 9 AM–5 PM ISTFastest reply · usually within a few hours
Send us a message
Prefer writing? We’ll reply by email within 24 hours.
Frequently asked questions
Quick answers to what our customers ask most.
How do I track my order?
Tracking details will be provided to your registered email/mobile number after fulfillment.
How fast is Domestic/International shipping?
Domestic Shipping Policy:
Your order will have an expected delivery of about a week (7 days) from the date of shipment.
International Shipping Policy:
Your international order will have an expected delivery of within 2 weeks (14 business days) from the date of shipment.
Need more details? Review our full policies below:
Can I return my order? When will I get my refund?
Yes. Please refer to our return and cancellation policy for more details:
I need to return or exchange, but it's been over 10 days. What should I do?
Returns must be initiated within 10 days of delivery. We don’t accept returns/exchanges after 10 days in any case.
How do I know if I'm ordering the right size?
While placing the order, please refer to the size chart that is given with the product.
Is COD available?
We offer COD throughout India. As we use an AI-enabled checkout system, COD may be restricted in some locations.
What countries do we ship to?
We offer worldwide shipping.
Registered office
CRYSTAL HEAL · GSTIN 08AARFC2080K1Z4
67/187, NRI Road, Pratap Nagar, Jaipur, Rajasthan 302033, India
Grievance Officer
Vivek VR
WhatsApp first: +91 83025 73040
Email: support@crystalhealshop.com
Wholesale & collaborations
Boutiques, stylists and creators: choose “Wholesale” or “Collaboration” in the form and our team will get back to you.
