Shipping policy

 

SHIPPING POLICY

Thank you for visiting and shopping at Crystal Heal. The following terms and conditions constitute our Shipping Policy.

Domestic Shipping Policy:

For domestic orders, we partnered with Delhivery, BlueDart and Shiprocket, utilizing air shipping to ensure the fastest delivery possible. This allows us to maintain our commitment to prompt and efficient service.

• Your order will be delivered within 5 business days from the date of shipment.

In instances where the above mentioned courier partners are not reachable, we engage alternative services to guarantee delivery to even the most remote locations.

International Shipping Policy:

For international orders, we rely on the trusted services of DHL, Aramex and FedEx to ensure a swift and reliable delivery experience. These carriers are selected for their efficiency, tracking capabilities, and commitment to timely deliveries.

• Your international order will be delivered within 14 business days from the date of shipment.

Shipment Processing Time:

All orders are processed within 4-5 business days. Please note that orders are not shipped or delivered on weekends or holidays.

• In cases of high order volume, shipments may experience a slight delay. We appreciate your understanding, and if there is a significant delay, we will promptly contact you via email or telephone.
  

Shipping Rates & Delivery Estimates:

Shipping charges for your order will be calculated and displayed during the checkout process.

• For international orders, we calculate shipping rates according to the weight at the checkout, dependent on the country.

Custom Duties:

• Please note that additional customs duties, taxes, or fees may be applicable to international orders. These charges are the responsibility of the recipient and are not included in the product or shipping costs.
• Customs regulations and import restrictions may vary by country. It is your responsibility to ensure that the ordered products comply with your local customs regulations. We are not liable for any items seized or delayed by customs

We value your trust and are committed to ensuring a smooth and transparent shipping experience. If you have any inquiries or require further assistance, feel free to reach out to our customer support at support@crystalhealshop.com.

Thank you for choosing Crystal Heal!