We want you to love what you ordered, but if something isn't right, let us know by dropping us a a mail at "support@crystalhealshop.com".

You may exchange the merchandise for another color, a different size, or an entirely new style.

We provide reverse pick up facility for the customer (Please note in case reverse pick up is not available for a particular pin-code or area, customer will have to courier the dress back to the address provided and cost of which will be bourne by the customer), Once the product is received, exchange as requested will be dispatched.

For Exchanges, the product should be unused/unworn; request should be raised within 3 days of delivery and product should be shipped within 10 days. 

If a piece is exchanged once, it cannot be returned or exchanged the second time.

Size change is subject to availability of the product; in case the required size is not available, you can return it against credit note.

 

WANT TO RETURN THE PRODUCT AND BUY A NEW PRODUCT ADJUSTING THE AMOUNT ALREADY PAID?

You just need to drop us a mail at "support@crystalhealshop.com" mentioning that you need a STORE CREDIT for the product delivered and you will get a revert within next 24 working hours.

We provide reverse pick up facility for the customer (Please note in case reverse pick up facility is not available for a particular pin-code or area, customer will have to courier the dress back to the address provided and cost of which will be bourne by the customer). 

The product should be unused/unworn and request should be raised within 3 days of delivery.

As soon as we get the product back, We will provide a Store Credit - We add amount equal to the product value to your ' Bohemian Dream Account ' . You can use this credit amount when you reach the cart/payment page of the website during your next purchase with us.

Please note: We do not provide cash refund.

Store Credit will be issued within 24 hours of receiving the product back.

Note: No Exchange/Return is valid for discounted/sale products.